Design study - Five inboxes with shared triage and reviewed drafts
Managing multiple inboxes while keeping human approval of sending. Design study.
- Client
- Leo Climaco — Email
- Year
- Service
- Email automation, Document intelligence, Human review
- Engagement
- Design study
The Challenge
Four Gmail inboxes and one Outlook inbox required consistent sorting and responses without surrendering control of outgoing messages.
The Approach
BeeNex designed common triage and draft-generation behavior across four Gmail accounts and one Outlook account. Thread, attachment and writing-history context inform native drafts, with the user retaining control of sending.
Capabilities
- Urgency/topic classification
- Spam/advertisement filtering
- Thread context
- Attachment extraction
- Writing-history context
- Native Gmail/Outlook drafts
- Human sending
- 15-minute polling design
Workflow
- Connect mailboxes
- Check new messages
- Classify priority
- Read context and attachment
- Prepare native draft
- User edits and sends
- Gmail API
- Microsoft Graph
- OAuth
- Google Cloud
- Vertex AI
Outcome
The design gives five inboxes a consistent triage and draft-review model. The intended result is a native, user-controlled workflow rather than autonomous sending.